Last updated: 24 March 2026
1. Who We Are
Transfrontier is an independent administrative consulting and document preparation assistance service, operated by Julien PAUL Laurin, Sole Trader (SIRET: 912 493 871 00020), registered at 147 Avenue de Saint Maurice, 34250 Palavas-les-Flots, France.
Transfrontier is not affiliated with the French Government, the French Ministry of the Interior, or any public authority. We do not issue visas or residence permits. We provide independent professional advice and administrative support only.
2. Personal Data We Collect
When you submit the contact form on transfrontier.fr, we collect the following personal data:
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- First name
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- Email address
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- Phone number
3. Purpose of Processing
The data we collect is used solely for the following purpose:
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- Processing your contact request and following up on your enquiry with our team
Your data will not be used for any other purpose without your prior consent.
4. Data Retention
Your personal data is retained for a maximum period of 12 months from the date of your initial contact. After this period, your data is permanently deleted from our systems, unless we are required by law to retain it for longer.
5. Data Sharing
Your personal data is never sold, rented, or transferred to third parties for commercial purposes.
For the sole purpose of providing our service, data may be shared with:
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- Technical service providers responsible for website hosting or maintenance, who are bound by confidentiality obligations
Any such sharing is governed by contractual confidentiality commitments in compliance with the GDPR.
6. Legal Basis for Processing
The processing of your personal data is based on your consent, provided when you submit the contact form (Article 6.1(a) of the GDPR).
7. Your Rights
Under the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable data protection laws, you have the following rights:
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- Right of access: obtain a copy of the personal data we hold about you
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- Right to rectification: correct inaccurate or incomplete data
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- Right to erasure: request the deletion of your personal data
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- Right to restriction: limit how we process your data
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- Right to object: object to the processing of your personal data
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- Right to data portability: receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at: contact@transfrontier.fr
We will respond to your request within a maximum of 30 days.
If your concern is not resolved to your satisfaction, you have the right to lodge a complaint with the relevant supervisory authority. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL) — www.cnil.fr.
8. Data Security
Transfrontier implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.
9. Cookies
The transfrontier.fr website uses cookies for operational, analytical, and advertising tracking purposes (including Google Ads conversion tracking). You can configure your browser at any time to refuse or delete cookies. Refusing cookies does not affect your ability to use the main features of the website.
10. Changes to This Policy
Transfrontier reserves the right to update this Privacy Policy at any time. The date of the most recent update is indicated at the top of this document. In the event of a material change, we will notify you by email.
Data Protection Contact
For any questions regarding this policy or your personal data:
Transfrontier — 147 Avenue de Saint Maurice, 34250 Palavas-les-Flots, France
Email: contact@transfrontier.fr